Rescuemycar.com Reviews

I was issued with a £100 PCN (parking charge notice) after Rescuemycar.com recovered my car and decided to leave it overnight in a location where parking is prohibited.

Rescuemycar.com have rejected my request to reimburse me for the cost of the parking fine, pointing to its general cover exclusions, which state that is not liable for charges incurred by companies other than those it authorises. This is despite the fact the parking fine was issued as a direct consequence of a decision made by its authorised recovery agent – a decision I would not have made myself, and one that could have easily been avoided by a) parking elsewhere, or b) purchasing additional parking time at the location where my vehicle was left.

The company has confirmed to me that it is its official policy that, should it or one of its agents recover your vehicle and knowingly leave it parked illegally, the customer is the one responsible for the resulting parking charge.

I am currently seeking to recover my costs through the Financial Ombudsman service.

So be careful: the breakdown cover might look like a bargain, but it could cost you more in the long run.

Very helpful advisor when I was attempting to change my address making things easy and straightforward.

I broke down and the guy on the other end of phone was helpful up to the point when he said some breakdowns technicians don’t rescue the people in the car and you have to get a taxi. Unhelpful comment and wound me up as I had a 14 year old tired daughter in the car.The breskdown technician lived 5 mins away from where I broke down. He appeared 15 mins after I had reported that I had a problem.Very impressive. Car sorted in under 20 mins. Went to Hslfords and replaced my dead battery.

easy to navigate web site. Half the price of other breakdown service for the same cover,At the moment can only give 4 stars ,as I have only just joined

Excellent customer service, I have never had a problem with them, always first class and I have never been let down. Highly recommended

Booking and confirmation were good, cant comment on the service side as not had cause to use it yet and hopefully wont need to but more than half the price of my previous provider.

Prompt, efficient signing up process. Good value.

Good value for breakdown cover and very easy to set up

I have changed from a well known organisation as each year it was getting more expensive.

Great communication, not tried the service yet.

I have only recently taken out my cover and thankfully having not required it yet,how could I reasonably or honestly review it?If I do require the service of my breakdown cover in the future I will be happy to review

I have not used the services yet until I use them then I should be able to say my opinion. Thank you.